Other enquiries
We would like to deal with your enquiry as quickly and efficiently as possible. To help, we have listed several commonly requested categories below.
Please select the appropriate link that best describes the nature of your enquiry.
If you are a new or existing customer with an account enquiry, please visit the manage your account pages.
In this section
- Business enquiries
- Contact us if you have a business to business call, or if you are trying to contact a specific member of staff.
- Procurement
- Contact our Procurement Department if you are a supplier or would like to become one our suppliers.
- Investors
- Contact us about company shares, bonds and investment queries.
- Careers
- Find out how you can join the UK's largest water and wastewater services company.
- Contact our management team
- Find out more about Thames Water's senior management team, or send an email to our Chief Executive.
- Educational resources
- We offer a comprehensive education programme committed to raising awareness of various environmental and water related issues. We offer a range of materials for schools, and run a free speaker programme that delivers talks across our region.
- Media enquiries
- Our Media Relations team is available for all enquiries from journalists and broadcasters.
- Website
- Report a technical issue you've experienced, or tell us what you think of our website - we welcome your feedback.
- Other
- Can't find what you're looking for? Drop us an email and we'll respond to you within ten working days.
