Assessed Household Charge

The Assessed Household Charge (previously the Average Household Charge) is for customers who have requested a meter, but cannot have one installed on their property. This applies to properties where there is a shared supply pipe, such as flats.

This new charging system was agreed with our regulator, Ofwat in 2007. Properties are placed in one of three bands, based on the number of bedrooms.

Our charges for 2008 / 2009 are highlighted in the table below.

Band	No of bedrooms	Volume charge		Standing charges		Annual total
		Water	Wastewater	Water	Wastewater
1	Studio/ One bedroom	£94	£46	£26	£33	£199
2	Two bedrooms	£106	£52	£26	£33	£217
3	Three or more bedrooms	£139	£68	£26	£33	£266

Banding

If you were formally on the Average Household Charge and did not complete our survey to be placed on the Assessed Household Charge, your property will have been placed in band three by default. If this is not the correct band, please contact us on 0845 9200 888 or write to us at:

Assessed Household Charge
Thames Water
PO Box 436
Swindon
SN38 1TU

Apply to be on the Assessed Household Charge

If you have previously requested a meter and were advised that one cannot be installed on your property, you may be eligible to be placed on our Assessed Household Charge tariff.

To find out if you qualify please contact our Customer Centre on 0845 9200 888 weekdays from 8am to 8pm, Saturday 8am to 1pm (Minicom 0845 7200 899).