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Ways to pay

View our range of payment methods to find one that best suits your needs.

You can pay in full or arrange an instalment plan with us.

In this section

Direct Debit
Online
By phone
At a bank
By post
PayPoint
Post Office

Request a meter

Use water wisely and you could reduce your bill

Simply fill out our online form

Request a meter

Contact us

Customer service is at the heart of everything we do

You can contact us online, by phone or by writing to us

Our contact details

We are committed to making our website accessible to as many of our customers as possible. To support this commitment, our new website is currently undergoing an accessibility assessment by Shaw Trust. We expect to receive an accessibility accreditation in summer 2008.

Thames Water is the UK’s largest water and sewerage company, serving 13 million customers
across London and the Thames Valley.

© 2001 - 2008 Thames Water Utilities Limited. All rights reserved.
Registered office: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB