Submit your meter reading
It's easy to submit your meter reading. Choose the method that suits you best from the options below.
Online
To submit your meter reading online, please click on the link below.
By phone - self-service
Call our secure, automated telephone service 24 hours a day on 0845 9200 888.
Want to speak to someone in person?
Please call our Customer Centre on 0845 9200 800, open weekdays 8am to 8pm, and Saturday 8am to 1pm (Minicom: 0845 7200 899).
By post
If you are unable to submit your reading online or over the phone, you can send it to us by post.
Thames Water
PO BOX 436
Swindon
SN38 1TU
