Facts and figures
Our business
- UK's largest water and wastewater services provider
- 13.5 million customers
- 5,000 employees
- Cheapest provider, with un-metered customers paying an average of 83p per day, and metered customers paying an average of 73p per day
- Kemble Water Limited, a consortium of institutional investors managed by the Macquarie Capital Funds (Europe) Limited, acquired Thames Water on 1 December 2006
Water services
- 8.5 million clean water customers in London and the Thames Valley
- 2,800 million litres of drinking water supplied per day
- Operation and maintenance of 100 water treatment works, 30 raw water reservoirs, 288 pumping stations and 235 clean water service reservoirs
- Our tap water costs less than a tenth of a penny per litre
- Drinking water quality is at its best ever, meeting 99.98 per cent of stringent tests
- Half a million drinking water quality tests undertaken each year
Sewerage services
- 13.5 million wastewater customers
- 4,300 million litres of sewage treated per day
- 43,500 miles of sewer, 2530 pumping stations and 800,000 manholes
- 349 sewage treatment works receiving 4.3 cubic meters of sewage and generating 437 GWh of renewable energy
- All wastewater treatment facilities are currently operating within Environment Agency compliance guidelines
